Job Description

What Youll DoMake ~50 outbound calls per day to Medicare patientsEducate patients and caregivers about our care management programsEnroll patients by gathering health history, current medications, and concernsBuild trust and explain the value of ongoing nurse supportUse our platform to manage outreach, documentation, and follow-up tasksWhat Were Looking ForActive RN, LPN, or LVN licenseExperience in nursing or other medical settingsStrong verbal communication and empathyComfortable with basic tech tools (EMR, phone platforms, data entry)Quiet, reliable remote workspaceSelf-starter whos organized and goal-orientedWho We AreShield Health provides care management servicesChronic Care Management (CCM) and Principal Care Management (PCM)for Medicare patients. Were a small, tight-knit team that values transparency, flexibility, and delivering genuinely personal care.If you enjoy talking to your grandma on the phone, helping her stay on top of her meds, and making her feel heard and supportedthis job will feel familiar.
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Shield Health

Job Tags

Remote job,

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