Catering Delivery Driver / Brand Ambassador Job at Iacofano Group, LLC, Charlotte, NC

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  • Iacofano Group, LLC
  • Charlotte, NC

Job Description

Job Description

Job Description

Description:

Department: Logistics / Guest Services

Reports To: Shift Supervisor

FLSA Status: Non-Exempt (Hourly)

Position Summary:

The Catering Delivery Driver / Brand Ambassador is responsible for the timely, safe, and professional delivery and setup of catering orders. This individual represents Iacofano’s Catering & Events at client sites, airports, corporate offices, and event venues, providing excellent service while ensuring all delivery and brand standards are met.

Key Responsibilities:

Delivery & Setup:

  • Safely transport food and catering supplies to designated locations
  • Deliver to inflight, corporate, and residential clients
  • Follow detailed delivery protocols including setup, labeling, and temperature control
  • Verify orders against invoices or packing slips prior to departure

Customer Service:

  • Greet clients with professionalism and courtesy
  • Communicate clearly and calmly with FBOs, clients, and staff
  • Represent the Iacofano’s brand through personal appearance and behavior
  • Collect POD (proof of delivery) and communicate any issues

Vehicle & Safety:

  • Perform daily vehicle inspections using Samsara or designated checklist
  • Maintain vehicle cleanliness inside and out
  • Report maintenance needs and incidents immediately
  • Refuel using Fuelman card and follow documentation protocol

Store Runs / Additional Duties:

  • Complete store stops as directed by dispatch or supervisor
  • Upload receipts and handle products responsibly
  • Assist with packing, cleanup, and facility support when not on route
Requirements:
  • Valid driver’s license and clean driving record
  • Ability to lift 30–50 lbs and navigate stairs or uneven terrain
  • Comfortable using routing apps and digital logs
  • Positive attitude and excellent communication skills
  • Experience in hospitality or delivery preferred

Performance Expectations:

  • Deliveries are on time, complete, and set up per standards
  • Vehicle logs, inspections, and PODs are consistently submitted
  • Professionalism is maintained under all conditions
  • Client feedback is positive and issues are promptly addressed

Job Tags

Hourly pay, Immediate start, Shift work,

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