Job Description

Job Description

Job Description

Concierge/Elevator Operator

Part time / Evening, weekends, and holiday availability required

Venue locations:

• Rate Field

General Responsibilities:

Provide a welcoming, comfortable, and top-level customer service to White Sox suites & premium areas guest with a smile.

Demonstrated Skills:

• Demonstrated ability to apply practical understanding in executing instructions presented in written, oral, or diagrammatic formats. Proficient in addressing problems that involve multiple concrete variables within standardized contexts.
• Ability to read and interpret documents such as safety rules, operating and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Ability to stand for 3 quarters (¾) of shift. Team members are expected to fully perform the essential functions of the job.

Specific Duties:

• Provide friendly and professional service to guest while assisting guest to location on elevator
• Ensure safety regulations while operating elevator and passenger number limits
• Assist guest with getting on and off elevator
• Supply information to guest when needed
• Ability to work as a team player and independently
• Check guest tickets to ensure guest are in correct location to suites
• Ensure elevators are in sound working condition and available for guests
• Ability to work with minimum direction majority of the time
• Notify designated supervisor of incidents to be recorded on incident report
• Knowledgeable in facility services and physical layout
• Assist guest with problems or complaints if applicable
• Ensure guest needs are met during experience at facility
• Perform other duties assigned

Qualifications:

• Must be 18 years of age or older
• Ability to work evening, weekend, and holidays
• High school diploma
• Excellent speaking voice
• Superb customer service skills
• Available for at least 85% of the events at Guaranteed Rate Field. Team Member must be able to withstand moving elevator

Additional Information:

· Starting Pay Rate = $16.45 per hour

· The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job

· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described are representative of the knowledge, skill and/or ability required

· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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