Dispatcher Job at Insight Global, Sterling, VA

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  • Insight Global
  • Sterling, VA

Job Description

Position: Dispatcher/ Operations Specialist

Location: On Site in Sterling, VA, 20166

$22-24 Hourly Based On Experience

Looking to HIRE RIGHT AWAY!!

Must Haves:

  • High School Diploma or GED
  • Exceptional verbal and written communication skills
  • Excellent problem-solving skills
  • Type at least 30+ wpm
  • Strong administration & organizational skills
  • The ability to work in a fast-paced environment
  • Previous experience in Customer Service (can be hospitality, call center, etc.)

Plusses:

  • Previous experience in dispatch or logistics
  • Associate’s or Bachelor’s Degree

Day to Day:

A Supply Chain company in Sterling, Virginia needs an Operations Specialist. This is an opportunity for a dynamic individual to work in a fast-paced environment:

  • Take incoming calls from our customers and provide excellent customer service
  • Process incoming orders and enter notes in the system
  • Answer questions on shipping rules & regulations, delivery alternatives and other solutions provided by our organization
  • Provide price quotes as requested
  • Monitor packages & shipments to ensure arrivals and deadlines are met and more
  • Respond to problems, offer solutions and ensure customers are responded to in a timely manner
  • Use an automated dispatch system to proactively identify breakdowns in the shipment process flow
  • Take action through problem solving to ensure quality service is provided to our customers
  • Handle incoming calls and deal directly with our couriers in the field
  • Dispatch local independent contractors and vendors for prompt pickup and deliveries

Update system with all current and pertinent information

Job Tags

Hourly pay, For contractors, Local area,

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