Job Description

Electrical Contracting Company - Service Manager Join to apply for the Electrical Contracting Company - Service Manager role at Generator Supercenter Electrical Contracting Company - Service Manager 4 days ago Be among the first 25 applicants Join to apply for the Electrical Contracting Company - Service Manager role at Generator Supercenter Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Are you a skilled leader with a passion for customer service and team development? We're looking for an experienced Service Manager to oversee our growing service department and ensure top-quality performance, customer satisfaction, and operational efficiency. Key Responsibilities: Lead and manage a team of service technicians and support staff Oversee daily service operations, including scheduling, workflow, and resource allocation Ensure high levels of customer satisfaction through timely communication and issue resolution Maintain service standards and ensure compliance with safety and quality protocols Manage inventory, including ordering, tracking, and organizing parts and materials Implement and maintain efficient inventory control systems Oversee warranty processes, including claims, parts replacement, and proper documentation Coordinate with manufacturers and vendors regarding warranty coverage and procedures Collaborate with other departments to streamline service delivery and improve overall operations Track key performance metrics and identify areas for improvement Qualifications: 2+ years of experience in service management or a related leadership role Strong understanding of technical services (Generators, plumbing, electrical, etc.) Excellent communication, organizational, and leadership skills Ability to manage multiple priorities in a fast-paced environment Proficiency in service management software is a plus What We Offer: Competitive salary based on experience Health and dental insurance 401(k) with company match Paid time off and holidays Ongoing training and career development opportunities This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate. Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Other Industries Retail Referrals increase your chances of interviewing at Generator Supercenter by 2x Get notified about new Service Manager jobs in Annapolis, MD . Baltimore, MD $57,400.00-$73,800.00 1 month ago Pasadena, MD $45,000.00-$75,000.00 3 weeks ago Baltimore, MD $57,400.00-$73,800.00 1 month ago Bowie, MD $119,187.00-$135,000.00 8 hours ago Sr. Support Center (Service Desk) Manager Baltimore, MD $73,800.00-$106,600.00 1 month ago Sr. Support Center (Service Desk) Manager Baltimore, MD $73,800.00-$106,600.00 1 month ago Hyattsville, MD $30,000.00-$60,000.00 2 years ago Columbia, MD $45,000.00-$75,000.00 3 weeks ago Halethorpe, MD $60,000.00-$70,000.00 3 months ago Landover, MD $75,000.00-$85,000.00 2 weeks ago Direct Support Manager: Monday-Friday 2pm-10pm [40 hours] We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Generator Supercenter

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Holiday work, Contract work, Monday to Friday,

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