Job Description

The Landscape Department Administrative Assistant is a support position for the Landscaping division, facilitating daily operations with a variety of administrative and clerical tasks.

Role and Responsibilities

• Answer and direct incoming calls and walk-in customers

• Lead intake for design and irrigation leads

• Intake and work ticket creation for installation of plants purchased at garden center

• Point of contact for customers during the design/construction process

• Works directly with design team on proposal follow ups, letting customers know their scheduled project start date, verifying utilities to be marked before projects, customer communication regarding relevant project information

• Take payments and create deposits

• Oversee accounts receivable and report to Operations Manager on a monthly basis with an overview – refers delinquent accounts to collections

• Maintain company Facebook and Instagram pages and update website regularly

• Schedule irrigation services

• Intake of plant replacement requests

• Order office supplies

• Performs other related duties as assigned

Qualifications and Education Requirements

• High school diploma or equivalent preferred

• Two years of equivalent experience

Preferred Skills

• Good written and verbal communication skills

• Knowledge about company products and services, and customer-related policies

Additional Notes

• Prolonged periods of sitting

• Ability to work during the week and weekends as needed

• Ability to perform repetitive movements over long periods of time

• Ability to be a team player, as well as work independently

• Ability to multi-task and be detail oriented

• Ability to work efficiently, thoroughly and follow directions

• Maintain a regular, dependable attendance record

• Be 18 years of age or older

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