Job Description

Meet the Team

The Global Process Operations (GPO) group is a core component of the Product Operations Central team, providing a centralized hub of multi-disciplinary expertise that fortifies the strategic and operational framework for Business Units (BUs) across the breadth of Cisco’s product portfolio.

About the Role

Leader of this group will act as a strategic partner, collaborating with cross-functional leaders to define product lifecycle management (PLM) strategies, improve operational efficiency, and drive innovation & transformation across NPI, sustaining, and end-to-end supply chain processes.

Responsibilities

• Your Impact: You will play a pivotal role in shaping our future by proactively collaborating with peers, senior leaders and functional SMEs across the organization to develop an understanding of current state of PLM Business processes, respectively define a future state vision, and implement innovative solutions to improve operational efficiency and effectiveness.
• Drive Strategic Vision: With a thorough understanding of supply chain operations, you will give to the strategy and execution of initiatives that promote efficiency, process improvement, and policy strengthening across the organization.
• Lead and Influence: You will orchestrate cross-functional teams that extend beyond Product Operations, such as Global Manufacturing Operations (GMO), Technology & Quality (T&Q), Engineering, and other key supply chain business areas. You will not only influence peers and partners within these diverse groups but also shape strategic decisions and drive substantial organizational impact. Your ability to navigate complex relationships and unify various departments under common objectives will be critical to our collective success.
• Optimize Operations: Through a deep understanding of our NPI & Sustaining business and the supply chain landscape, you will proactively analyze current data and processes, seeing opportunities for process improvement. Your contributions will be critical in enhancing performance and efficiency across the broader supply chain organization.
• Lead Process Transformation: Your role involves be a motivator for change, advocating for innovative solutions that align with the company’s goals. By effectively using your experience, you will guide the organization through transformative processes, ensuring we stay ahead of the curve.
• Supply Chain Business Risk Management and Mitigation: Your role would require to navigate any potential supply chain operations risks thru collaborative engagement with various functions and developing and mitigating those with definition of key PLM business processes.
• Problem-Solving and Critical Thinking: Lead and drive various design-thinking sessions as part of business sensing framework to understand new business challenges in various functions/BUs, their priorities and to ensure that strategies and solutions are well integrated and aligned with both business objectives and organization goals.

Qualifications

• 10+ years of experience in PLM, NPI (HW Development), Supply Chain Engineering Operations, or related fields.
• 5+ years of experience in various HW development, Manufacturing, End to End Cisco supply chain engineering and businesses processes and respective tools.
• 5+ years of experience in leading teams in a supply chain operations environment.
• Familiarity with advanced technologies like AI/ML, and automation in supply chain.

Required Skills

• Consistent track record of leading cross-functional teams and motivating change across organizations.
• Excellent communication and partner management skills at all organizational levels.
• Ability to effectively articulate strategies and gain consensus at all organizational levels.
• Track record of implementing plans diligently and a high degree of accountability for results.
• Ability to develop data-driven strategies and make high-impact decisions.
• Strong analytical and problem-solving skills with a focus on operational excellence.
• Passion for driving innovation in product development and supply chain processes.
• Commitment to continuous improvement initiatives.

Why Cisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

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