About Aloha
We’re proud to say that Aloha has been on the INC 5000 list for five consecutive years (2020–2024)! We’re a leading SaaS health-tech company dedicated to providing innovative solutions that elevate the patient experience for healthcare providers. Our mission is to drive growth and advance innovation in the healthcare industry, and we’re on the lookout for passionate and driven team members to join our awesome team.
We're planning to keep the momentum going and are gearing up for our biggest growth spurt yet. Are you ready to join us?
Please note this is an on-site position in our McKinney office Monday–Friday
CLICK HERE to Meet our Team!
Responsibilities & Requirements:
As a Technical Support Manager , you will lead our technical support team to deliver exceptional service across our EHR platform, networking systems, and phone integrations. You will be responsible for overseeing escalations, mentoring team members, collaborating cross-functionally with engineering and product teams, and driving continuous improvement in support processes and customer experience.
Key Responsibilities:
Qualities for Success:
What We're Looking For:
WHY you'd love Aloha:
Do you have what it takes? Apply now!
If you REALLY want to stand out, email Adam 3 reasons why you'd be a good fit.
📧 Adam.Rangel@GetAloha.com
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