At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Customer Care Representative to work at a diverse and financially stable client in Columbia, SC. With us, it’s all about finding the job that’s just right.
Pay Rate:
Pay ranges from $14.00 - $19.00 per hour.
Hours: Work 8 hours between 7 am - 8 pm Monday - Friday
Why you should apply to be a Customer Care Representative:
• Work at one of South Carolina’s largest employers with a strong community presence.
• Be a part of an organization that is a major supporter of community and charitable causes in South Carolina.
• Enjoy a potential temp-to-hire opportunity for those who consistently perform above expectations.
• Join a financially stable, A+ (Superior) rated company, in business for more than 70 years, in a positive work environment.
What’s a typical day as a Customer Care Representative? You’ll be:
• Responding to customer inquiries and performing research as needed to resolve inquiries.
• Reviewing and adjudicating claims and/or appeals.
• Identifying incorrectly processed claims and processing adjustments and reprocessing actions according to department guidelines.
• Entering claims into the claim system after verification of correct coding of procedures and diagnosis codes.
This job might be an outstanding fit if you:
• Have a High School Diploma or equivalent.
• Have at least 2 years of call center experience OR a bachelor’s degree or higher.
• Have 1 year of claims experience (preferred)
• Possess good verbal and written communication skills.
• Demonstrate strong customer service skills.
• Have good spelling, punctuation, and grammar skills.
• Exhibit basic business math proficiency.
• Are able to handle confidential or sensitive information with discretion.
What happens next?
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Care Representative today!
#GRACE
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